FAQ

Can I attach Jalaka Dual on any surface? 

We have test mounted Jalaka on many different surfaces, Jalaka perform at its best when attached to a flat, clean surface.

Silicone, nano coated, glass or very bumpy surfaces are not recommended surfaces for Jalaka. Jalaka works well on slightly curved phones like the LG G3 

How to clean my device before mounting Jalaka Dual?

Just clean the rear surface of your device by wiping it carefully with a clean cloth, no need to use any detergents. Just make sure there is no grease on the surface.

Does Jalaka Dual also work as car mount in my car?

Jalaka will mount on with no problems in most vehicles. The recommended use is to let it hang from the air vent.

Because of Jalaka's versatility, there are countless ways that you can use it to mount it to your car. 

What if I want to change my device - do I need to buy a new Jalaka?

You can continue using Jalaka on your new device. Just detach it and attach again! If the adhesive tape is damaged you can replace it with the spare tape included with in the product package!

Do the telescope legs get loose?

We have designed this product to endure heavy use, with this in mind we have selected very durable materials to prevent parts to become loose. In the event the legs do get loose you can always tighten them from the screws on each side.

Do you ship goods to my country?

At the point we can deliver goods to USA, Canada and EU area.  If you are EU customer, please go to our EU online shop.

What is your return policy?

Check it from here.

What payment methods do you accept?

We accept all major Credit Cards and PayPal

Where are you located and do you have a store I can visit?

Our HQ is based in Boynton Beach, Florida. Right now Jalaka is only sold online.

Can I change or cancel my order?

We process all our orders in a timely manner if you want to change your order, please contact us as soon as possible, If your order has not shipped we will be able to cancel it .

Changing items in your order is not supported.

How can I track my order?

When your item ships we will email you a tracking number.

Where does the name 'Jalaka' come from? 

Jalaka is a Finnish dialect word for 'leg'.